phone screen experience....sour!!

OK---so I applied to a VERY reputable company in SA some time ago and did not hear from them until last week. I had already interviewed with "Awesome" company and received my verbal offer on Friday but thought, "what the heck....lets see what the other company has to say".

I had my impromptu phone screen this morning and I can honestly say this is one of the worst experiences I have ever had! I do screens day in and day out and the one thing I pride myself on is giving the candidates a great experience! The person that screened me today needs to go back to Screener/Sourcer 101.

First----she spoke at lightening speed and was definitely not prepared when she called me. Then--about 5 minutes into the screen she puts me on hold to answer another call. I sat there for over 10 minutes!!!!! RI-FREAKIN-DICULOUS!! When she finally came back on-I picked up where I left off having to repeat myself multiple times b/c I could tell she was typing and truly was not listening to what I was saying. I could have said "blah blah blah" and she probably wouldn't have noticed.

She then said--that I "might" have a 2nd phone interview this afternoon if the hiring manager accepts her screening notes! HA!! I would LOVE to read what those notes say!!!

It's not often that I am on the other end of the interview process but I will say that I have learned from both of these companies "Awesome" and "Hold for 10 minutes" which one provides the best candidate experience.